North America
EPM Implementation Services
EPM Implementation Services
Tech Company
Revenue USD 900 Mn
Employees 2000
Revenue USD 900 Mn
Employees 2000
FirstRight’s Value Addition
Scope
Design, implement and support Account Reconciliation Solution
Solution
OAR –Oracle Account Reconciliation [ARCS]
Our Value Add
• Global COA synchronizing 51 entities ,running on multiple ERPs-SAP,Oracle and Custom
• Rec Compliance and Transaction Matching
• Integration with Netsuite and Data Warehouse
• Rec Compliance and Transaction Matching
• Integration with Netsuite and Data Warehouse
Benefits Realized by Client
• Near 100 % automation of Account Reconciliation
• Recon Cycle reduced from 10 to 3 days
• Recon Cycle reduced from 10 to 3 days
FirstRight’s Value Addition
Scope
Design, implement CRM solution
Solution
Clarify CRM Solution
Our Value Add
Design Call Center Support
Benefits Realized by Client
Substantial reduction in response and resolution times
North America
CRM Integration with ERP
CRM Integration with ERP
Top Tier Telco
Revenue USD 33 Bn
Employees 28 K
Revenue USD 33 Bn
Employees 28 K
North America
CRM Integration with SAP Supply Chain
CRM Integration with SAP Supply Chain
Networking Major
Revenue USD 1 Bn
Employees 6 K
Revenue USD 1 Bn
Employees 6 K
FirstRight’s Value Addition
Scope
Design, implement integration between Supply Chain and CRM solutions
Solution
Clarify CRM Solution and SAP
Our Value Add
Designed interface between SAP Inventory and Clarify Call Center
Benefits Realized by Client
Enabling call center support team to do fulfillment of PRs of customers knowing dynamic stock positions
FirstRight’s Value Addition
Scope
Define processes for Transition from Project (teams in multiple countries in
Europe )to Operations mode(team in Australia)
Solution
ERP and CRM Solutions
Our Value Add
Workshops with project stakeholders across 5 countries to arrive at methodology on Knowledge Transfers and handholding during Transition
Benefits Realized by Client
• Streamlined RAM matrix
• Clearly Communicated Transition Plan
• Project plan with precise phase gateway reviews
• Well organized functional and technical knowledge repository
• Clearly Communicated Transition Plan
• Project plan with precise phase gateway reviews
• Well organized functional and technical knowledge repository
Australia
ERP and CRM Application Transition Services
ERP and CRM Application Transition Services
Revenue USD 13 Bn
Employees 100 K
Employees 100 K
F7 & F8 “Shera Square”,
212 Choolaimedu High Road,
Kodambakkam, Chennai-600 094,
India.
212 Choolaimedu High Road,
Kodambakkam, Chennai-600 094,
India.
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